- 1Check first that the campaign is live. A campaign you created stays Pending review until it has been put into service, and nothing can be delivered in that state.
- 2Check that the balance covers at least one lead at the campaign unit price.
- 3Look at all three caps, daily, monthly and total, then the delivery window: days and hours.
- 4Widen the geographic targeting if you restricted it to a few postcodes.
- 5If leads are leaving but not showing up for you, look at duplicate refusals and at the filter set on your list.
If all of that is fine, open a request with the campaign identifier: we can read the distribution log on our side. The guide « Pourquoi ma campagne ne reçoit-elle aucun lead ? » walks through the nine causes in the order they should be ruled out, including those that close payment rather than delivery.