Do credits expire? Are they refundable?

Credits you buy never expire. Free credits carry a ninety-day expiry. Neither is refundable in cash.

Updated

A purchased balance stays available indefinitely. It is not refundable in cash: it is spent on a campaign, now or later, in whichever vertical you choose.

Free credits follow a different rule: promotional codes, goodwill gestures and referral rewards expire after ninety days. They are spent before your own money, so the expiry only bites on what you have not spent by then.

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