Check my lines

If your calls no longer get through, your number may be flagged as unwanted.

What it is for

To answer one precise question before drawing conclusions about your team or your lists: is the problem my line? A number marked as unwanted has its calls blocked, sent to voicemail, or shown as "Likely spam" on the prospect's phone, and they do not pick up. Nothing warns you on your side: you only see a response rate collapsing.

We query the two sources that matter in France:

• Hiya / Samsung, the database used by Samsung's Phone app;
• Orange, through Orange Telephone, on the Orange network.

How to use it

• Pick the country, then type the number the way you usually write it. Spaces, dots and dashes are all fine. For a line abroad, type the country code: the selector follows on its own.
• Check the line you actually call from, not your switchboard number. What matters is the number displayed on the prospect's phone.
• Three checks per 24 hours, for your whole account. The window slides: when the oldest one expires, one slot frees up, not all three. The screen tells you at what time.
• To test many lines at once, the service we query sells checks directly at num.huhu.fr. That is the right tool for auditing a fleet; this one is built for a diagnosis.

Step by step

1. 1.Identify the number your prospects actually see. That is the one operators judge, not necessarily your switchboard, nor the one printed on your documents. If in doubt, call a colleague from that extension and read what appears on their phone.
2. 2.Pick the country in the selector, then type the number the way you usually write it. If you type a country code with a plus sign, the selector realigns on its own: what you type wins.
3. 3.Run the check and read the two cards separately. One source may flag you while the other knows nothing: subscribers of the first already have your calls blocked.
4. 4.If a source flags you, ask it for a correction. Hiya and Orange each have their own dispute form on their site; allow a few days.
5. 5.Meanwhile, spread your calls across several lines and space them out. A number making back-to-back unanswered short calls gets flagged faster than one that does not.
6. 6.Come back and check once the correction is requested. You have three checks per 24 hours: keep one to confirm things are back to normal rather than spending them all the same day.

How to read the result

• "Flagged as spam": that source blocks your calls. Ask it for a correction, each has its own procedure, and in the meantime spread your calls across several lines.
• "Caution": you are starting to be poorly rated. Act now, not once you are blocked.
• "No reports": nothing to report at that source.
• "No information": it does not know this number. That is not a green light, it is an absence of an answer.

⚠️ A line with no reports may still be filtered. We query the public databases; an operator may apply its own rules, which nobody publishes. If your calls still fail while both sources are green, the cause lies elsewhere: call volume, call duration, or a recently reassigned number.