My payment is declined with a message about ORIAS

ORIAS registration is required only of French insurance companies, and payment stays closed until it is verified. What you have to do depends on the message shown.

Updated

Distributing insurance leads to an unregistered intermediary is a regulatory risk, not merely a commercial one. The check is therefore blocking and cannot be bypassed from the interface. It only targets insurance companies registered in France: ORIAS is a French register, and a broker established in another country is not subject to it, so nothing blocks their payment.

Three situations, and they do not call for the same thing. Number missing: the Complete my profile banner on your dashboard opens the field; the number is 7 or 8 digits. Verification under way: do nothing, allow one business day, you are told by email and payment opens with no further step. Registration refused: open a support request with your certificate attached, and verification resumes on receipt.

A « pending » status blocks exactly like a missing number: validation is human and explicit. Only the purchase of insurance introductions is affected; the rest of your account stays available in the meantime.

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