How do I top up my credit balance?

The « Credits » shortcut in the menu, then « Add credits ». Minimum 100 € per transaction. The maximum depends on your tier, and a rolling thirty-day cap applies on top.

Updated

The balance is prepaid: leads are debited as they are delivered. An insufficient balance pauses campaigns rather than creating an overdraft.

The NUMBER of top-ups is never limited: only the two amounts are. If you need more right away, support handles it on your file rather than making you chain transactions.

Two ceilings coexist, and the second one surprises people: a maximum per transaction, and a rolling thirty-day total. Both rise with your tier, which climbs on its own as you top up. At the first tier it is 500 € per transaction and 1,500 € over thirty days; at the last, 5,000 € and 100,000 €.

Read next

Still missing an answer?

Support can see your account and your deliveries. Asking them is faster than searching any longer.

Contact support